Commentary

Students of behavioural economics have suggested that ’audience etiquette’ is a set of codified social behaviours, which acknowledge the cultural and economic hierarchy of patrons, producers, performers, and the mere paying-public, whilst…

With thanks to The Ticketing Business (https://www.linkedin.com/company/theticketingbusiness/) for the opportunity to discuss the post-pandemic partial return of audiences, the oversupply of events, the increased use of yield management strategies, and…

Following last week’s Op-Ed on the ‘Music Week Awards’ which led to a number of comments regarding the undesirability of conspicuous dining with formal attire to applaud cultural achievement, with some questioning…

So, last May (2022), whilst organising my social calendar, I noted the (then) forthcoming MusicWeek Awards, which claimed to be ‘Celebrating the best in the music business’ and included a shortlist for the ‘Ticketing Company’ of…

With thanks to ‘Ticketing Business News’ for publishing this Op-Ed: https://www.theticketingbusiness.com/2023/01/23/ticketing-the-bad-news-business-viewpoint/  Discussing the at times abusive, conflictive, or counterintuitive inter-relationships between Ticketing’s main constituencies: Clients, Consumers & (Business) Colleagues, who…

At the end of a year, especially in the usually quiet(er) moments between Xmas and New Year’s Eve, there is some opportunity for those within live entertainment and ticketing to…

To end the year, I was delighted to be asked by Gordon Mason (https://www.linkedin.com/in/gordonmasson/), Editor IQ Magazine (https://www.linkedin.com/company/iq-magazine/) to write a few words outlining a ‘consumer’ (or contrarian?) perspective on…